Testimonials

WOW, what an incredible job was done on my house. My allergies and I thank you and your staff soooooooooooooooooo very much. A beautiful fragrance waltzed out the front door as I opened it and that was so much fun. And then to come in and see how very clean and shiney everything was–incredible indeed! I just may have to start telling people the heck with counseling, just have Theresa clean your home and you won’t need counseling!! This is quite a gift I’ve given myself and boy did I make the right decision in going with you rather than my former person. Thank you so very much.

Gratefully,
L. Lemos

Good evening Theresa,

I just wanted to thank you again for your beautiful job!!! I appreciate the note. I am so sorry my house was so bad. It REALLY makes me feel better knowing that someone is taking care of it in the way that I would.

Please let me know if I owe you something extra for all of your time and effort.

I really wrestled with hiring someone and you have really made this decision go as smoothly as possible for me. This is invaluable to me…… I feel blessed to have found you.

P.S. My son looks forward to the day he gets to meet “Miss Theresa”. He tells me that you do a “lovely job”. He loves how beautiful you make his bedroom look and his fresh bedding every week. Thought you would like to know that you make even the little people happy too. 🙂

S. Gersten

Hi Theresa,

I just wanted to drop you a quick note and let you know how pleased I was yesterday when I arrived home. My house was spotless, and everything looks fabulous. After having a disaster in the house from the work being done in the bathroom, it was such a good feeling to come home to such a sparkling house. I have already passed your name along to others, and will be calling you to come back soon. THANK YOU!

S. Morales

I sure do appreciate the spectacular job you did last week…ok, well, it’s not just last week…it’s every week. I’m always thrilled to see the house looking great after you’ve been here.

Hugs to you! And thank you once again.

N. Boyd

Theresa,

As usual – you and your team did a fantastic job on our place today!!!!! So nice to walk in the door and have it smell nice! My husband and I both said “wow” when we saw the inside of the stove!!! My husband keeps reminding me I should have hired you years ago! Ha ha
Thx,
L. Billo

The house smelled so good and I was impressed with the cleaning you and your staff performed. Yolonda U.

You have made a big difference to our house and our life. We truly appreciate your service. W.Wang

I just wanted to thank you for doing a wonderful job yesterday. My house is spotless!
C. Burgos

We lived for months under construction when we had our home remodeled. In one cleaning Maid to Order was able to remove all evidence of any work being done in our home. They cleaned nooks and crannies, corners and ledges that even we did not know existed. All done with products that are all natural or non toxic which was important to me since I am 6 months pregnant. We were very impressed. – G.Moore

Thank you so much for the terrific move-out cleaning. We were very pleased with how thorough a job you did and how nice the house looked. I appreciate your quality work and your level of professionalism. S. Reid

Thank you! For being so – Reliable, Careful, Through, Flexible, & Understanding. J. Cook

We started working with family owned and operated Peterson’s Maid to Order earlier this year based on recommendations received from members of this group and have been very happy with their service. The rates are reasonable, they do a great job and they were the only green house cleaning service that we could find in the area which sealed the deal
for us as we strive to use no harsh chemicals in our home. I highly recommend Theresa and her crew without any hesitation…they are great. Kelly K.

A spectacular job – thank you so much for your professionalism, efficiency, and excellent work. R. Brighton

First of all, let me say that I was incredibly IMPRESSED with the job your crew did at my house. I did not recognize the floors, including the carpets. I know they are pretty stained, but I know you didn’t use my vacuum to get those results! My bathroom felt truly clean for the first time since I’ve moved in. You’re staff are truly dedicated to excellence. Wow! I am extremely pleased! It felt so good to get home yesterday and have the place in such great shape. — Susan B.

They are a wonderful team and they cleaned my house really well. This is the first time I tried them out. I was amazingly surprised at the professional job done. The ladies were very courteous and friendly. Over the past 10 years I have tried out so many cleaning services and this is by far the best !!! Thank you Maid to Order for a Squeaky Clean House ! – P. Birge

You did an Excellent job – I have never been so pleased! K. Holton

You guys did a great job. I got my whole security deposit back!! Thank you. – Q. Tran

WOW!! we never thought that the tub would come clean!! You guys are miracle workers!! The rest of the condo looked equally as beautiful – J.Cooley (see pictures)
tub_before tub_after

Thanks so much for the wonderful work you do in our home. It has had such a huge impact on our quality of live and we truly appreciate yours services. – J. Goldsmith

5 of 5 stars
by Margaret We have used Maid to Order for the last five years. We have our house cleaned every two weeks, Theresa and her crew always do a great job. They go out their way to accomodate special requests. I don’t know what I would do without them.

From Yelp.com (note – yelp regularly removes reviews of persons who do not post alot of reviews **) for more on yelp’s practices on removing posts read this article if you would like to contact any of the persons listed below whose reviews were removed or hidden please contact me for their email addresses. ( see bottom of this page for filtered yelp reviews)

5 star rating – I have had maids to order cleaning my house for about 6 years now. They are awesome. They are always here on schedule and are very friendly. We have hard wood floors and I am a stickler about them being very clean. They will come in with a buffer at no extra cost twice a year just to make me happy. I went through about four house cleaning services before Maids To Order because there was always something that seemed to be missed. I am a neat freak and Maids To Order put those worries at ease. I will recommend them to anyone who asks and sometimes to people that don’t ask..lol. Thanks for all of your hard work Maids To Order!!! – Cory E. (** alas Cory’s review is hidden by the yelp team unless you check out his profile – a common tactic for yelp since he did not review lots of companies or businesses)

5 star rating – I just had a great experience with Maid To Order. I just moved from Fremont up to Washington and needed my house cleaned as well as the carpets cleaned on short notice. Teresa was able to come by the next day on saturday to give me a quote and clean the house day after I moved everything out.
She wasnt the cheapest but she coordinated everything including the carpet cleaning and dealt with my hectic schedule and last minute lastlord requests for me as I was leaving town.
And the best part was the landlord said the house was in great shape and I got my full deposit back.
Worth every penny. Would hire next time I moved if I was still in the area. – B. Polman

5 star rating – Maid to Order and Theresa and her crew are the best! We have been customers for more than a year now, and we would highly recommend this company. Fantastic cleaning and great people!! – L. Rice (** alas L. Rice’s review is hidden by the yelp team unless you check out her profile – a common tactic for yelp since she did not review lots of companies or businesses)

5 star rating – DON’T BELIEVE EVERYTHING YOU READ ON YELP! I went with another cleaning service that had glowing reviews on Yelp before trying Maid to Order and was thoroughly disappointed. Yelp would do itself a big favor if it would quit pulling business owner responses to negative reviews. If I hadn’t read Maid to Order’s response to Cycledawg’s unfavorable review, I don’t think I would have given them a shot, but I could tell from Teresa’s response that she was very knowledgeable and really had all of the details covered. I’m so glad that we decided to try Maid to Order. I had an excellent housecleaning service back in 2005 who is no longer in business and I thought I wouldn’t be able to find another cleaning service that was as thorough as they were, but I truly have found such a business with Maid to Order. My house hasn’t been this clean for 4 years and it will only get better with continued service! Teresa really listened to me when I showed her all areas that the other service missed, made notes and then followed through amazingly well! If I need something different or special done on future visits, I know there won’t be any miscommunications or misunderstandings. So happy I found this company! Sandy C.

5 star rating – We really love Maid To Order & Theresa. Our home smells good the minute we come home, they go out of their way to do things above and beyond. One time, I had a boat load of dirty dishes and felt really bad and even left her a note not to worry and I would do them later – and the sink was spotless when I got home! I can leave them notes and they always follow the note or she will call to clarify if needed.

They made my tubs and oven look brand new after the first cleaning! Floors come out excellent. Five stars!! Lisa W. , Santa Clara, CA (** alas Lisa W.’s review is removed by the yelp team even though Lisa had over 20 reviews they still removed her favorable reviews while leaving up only her negative ones one more common tactic for yelp! )

5 star rating – For the past year, Maid To Order has been cleaning my home, and each time they have done an excellent job. Theresa is very accommodating and responsive. She will go out of her way to fulfill your requests. Theresa cleans my house on a monthly basis. Just yesterday, I requested an “unscheduled/ extra” cleaning before the weekend.

She came by the very same day and cleaned my entire house. I would highly recommend Maid to Order. They provide excellent and professional service. Carlotta B. (** alas you may or may not see Carlotta’s review as it is sometimes hidden by the yelp team because she is not a frequent user of yelp – Yet one more a common tactic for yelp, funny thought the bad reviews never seem to disappear! Hummmmmm can we say censorship?!?)

5 star rating – It sounds to me like Cycledawg A. and Tuyet N. must have used an entirely different company than the one we did. My experience couldn’t have been more opposite.

My fiancé and I decided that we’d rather spend our time doing things we like, instead of worrying about attacking all of the dust bunnies and Simon fur balls. We’ve been meaning to call a cleaning company for about 9 months, and I finally took the plunge and did some Yelp searching.

I found Maid To Order on Yelp, and even though they were rated a 3.5 (as of this writing), I decided to give them a chance based on the glowing reviews, NOT the negative ones.

I’m so glad I called them. I left a voicemail message on the work number at the end of last week, and Theresa called me back within a couple hours. She said that she would call me back later that day to give me a quick questionnaire about the space so that she could give me a ballpark price quote. True to her word, my phone rang exactly when she said she’d call.

Her customer service is great. She listened to what I had to say, and it was easy to talk to her. We scheduled her to come give an in-person estimate and then do a first cleaning yesterday. It’s clear that she knows her stuff.

She and another employee arrived a little later than their scheduled time, but their friendliness made up for it. She and the other employee also LOVE animals, so they were completely comfortable around Simon. Since they use green cleaning products, I also know that Simon is safer around them than he would be around their non-green counterparts.

When they arrived, we did a walk-through, and Theresa took some notes about where I wanted her to focus. If something wasn’t getting as clean as she and I wanted it to be, she would stop and explain what’s going on. Everything she said was reasonable.

And WOW. The house is spotless. They got to every surface. They scared dust bunnies and Simon fur balls out of every nook and cranny. The fridge sparkles.

Money well spent. She quoted different prices for monthly, bi-weekly, and weekly visits. Maid To Order’s prices seem reasonable for the good work they did, and my fiancé was surprised by a clean house when he got home from work.

Looking forward to their next visit! Wendy K.

From Linkedin.com

“I have used Theresa’s service for about one year. I have always been pleased by the scrupulous cleaning. Great Service! Excellent rates! A very friendly person!” Erwan Le Roy client

“Theresa is a professional, top in her field and well respected by her peers. I have had the privilege of working with Theresa for several years and fully encourage you to utilize her services.” Ken Galo peer in the industry

From Superpages.com

by WW from Newark, CA

We would not survive without their services. We had several other companies before finding Maid to order, although the work was ok it just did not feel as clean as it does when Maid to order comes to clean. We referred them to all of our friends and family.

by MH from Fremont, CA

A local favorite of mine
excellent company! Very professional

From LocalYahoo.com

by C. Hatcher – Maid to Order has been cleaning my house regularly for several years now and I find them to be very efficient and reliable. It is always a pleasure to return home on cleaning day to find our house sparkling clean and smelling fresh!

by M. Man – With life as busy as it can get and work hours going as long as they do…Theresa from Maid-to-Order delivered a wonderful service to our condo. She understood that we both work everyday and accomodated us accordingly. The place turned out sparkling and after our first cleaning, I signed us up for the bi-weekly service. I would highly recommend her services to anyone that doesn’t have time to clean the house or isn’t lucky enough to have a significant other to take care of it…she is a lot cheaper than a significant other, if you know what I mean!!

by e.k. – What can I say other than WOW!! We did not know just how neglected our house was until Maid to Order cleaned for us. They arrived when they said they would. They were very professional. They surpassed any other cleaners that we have used in the past. We will definitely be calling upon their services again

A bachelors dream comes true – By a Yahoo! Local user
I have used the services of Maid to order for my home in Newark for over 10 years. I highly recommend them to everyone! In addition to cleaning they also care for my animals while I travel which happens quite often & run errands for me when I need some extra help.

Love their service! – By a Yahoo! Local user
We had special cleaning need due to allergies and asthma in our household. I spent a lot of time searching high and low for a cleaning person or company who really understood green and natural cleaning. I was ecstatic when I found Maid to Order and Ms Peterson. Not only is she very informed on all aspects of cleaning and willing to accommodate our needs, she also was able to teach me a couple of things that I was not aware of from my own research.

Maid to Order is one of the most professional organizations that I have ever worked with, I see why they stay booked! I highly recommend them

long term customer – By a Yahoo! Local user
I have been a customer of maid to order house cleaning for 12 years. They are very professional and dependable. My house always looks and smells wonderful when they finish and I highly recommend them.

L.G.
Fremont

User Rating: 5 out of 5 stars by PBirje . They are a wonderful team and they cleaned my house really well. This is the first time I tried them out. I was amazingly surprised at the professional job done. The ladies were very courteous and friendly.
Over the past 10 years I have tried out so many cleaning services and this is by far the best !!! Thank you Maid to Order for a Squeaky Clean House !

From Servicemagic.com

MY RATINGS: Peterson’s Maid to Order House Cleaning

OVERALL COMPANY RATING: 4.75 stars out of 5 with 6 customer ratings based on – Quality,Cleanliness, Communication, Value, Timeliness, Courteous & Budget

City: Castro Valley, CA Rating 4.5 stars
Project: Maid Service

“Missed some spots, corner’s etc.” (note – corrected to a 5 star rating within 24 hrs)

City: Milpitas, CA Rating 5 stars
Project: Maid Service

“Prompt, excellent service with a smile.”

City: castro valley, CA Rating 5 stars
Project: Maid Service

“Maid to Order is extremely flexible and service oriented. Ms. Peterson worked with us to find a schedule and price range that we could afford. Our house is delightfully clean after each Maid to Order visit and our house has never looked so good!”

City: San Ramon, CA Rating 5 stars
Project: Maid Service

“Very professional. We hired Peterson’s for a weekly cleaning. ”

City: San Leandro, CA Rating 5 stars
Project: Maid Service

no written comment

Norm H.
Fremont, CA

4 stars

I looked for a cleaning service and received a couple of quotes. Maid to Order wasn’t the cheapest but Theresa seemed to know a lot more about the cleaning business. She was very thorough in explaining what I would expect. I decided to give Maid to Order a try.

They worked with my schedule and was able to accomodate my urgent need to get the place cleaned up. They cleaned up the place and did a pretty good job with everything. The shower door had some stingy soap stains (10+ years worth) and didn’t really come out well. When I looked at the shower doors upon their completion and explained to Theresa that it still needed some work, Theresa provided awesome customer service. She immediately came back over to the house to look at the work, explained the difficulty of getting the built up stains out, and, most importantly, offered at no charge to try different chemicals and scrubs to get the doors clean. She did it! The shower doors looked great…..just the way it should look for the next tenants.

Theresa’s extra effort and customer service are excellent!!!!

Kelly G.
Fremont, CA

5 stars

We have been enjoying the eco-friendly Green Clean service that local, family-owned & operated Maid to Order offers for years and we love them. They do a great job and we feel good knowing that we’re not being exposed to dangerous cleaning chemicals or harming the environment. They are very flexible with frequency and special requirements to fit your budget too. I really can’t say enough nice things about how great and easy to work with Theresa and her team are.

Debbie B.

Alameda County, CA

5 stars

I decided to hire a house cleaning company after having extensive surgery that made it impossible for me to clean my house while recovering. I did an Internet search and was immediately impressed with Maid to Order’s website…very professional, informative, and “cute” at the same time! In order to remain objective, I wrote down and called the numbers of three or four other companies as well; however, representatives of those companies either didn’t return my calls or were extremely rude and unprofessional. Theresa, the owner of Maid to Order, was the exception…quick call back, friendly, professional, and extremely accommodating. An interview was set up within the next couple of days.

Theresa was on time and very well prepared when she came to my home. She listened to what I had to say, quickly assessed what I needed, and provided me with a very reasonable estimate for twice a month cleaning. My first cleaning was scheduled for the following week.

I have now been with Maid to Order for over a year, and I am extremely happy with their service. Everyone who has come to my house has been friendly, professional, and accommodating. My house is CLEAN…despite having a young dog who loves to get into mischief (ie: swiping their cleaning supplies and hiding them in her dog house!). Theresa and her staff love animals…and my little mischief maker loves them! Green cleaning products are used, and great care is taken to ensure the safety of pets.

Hiring Maid to Order was one of the best decisions I have made!

Heather T.

Union City, CA

5 stars

This business is wonderful. They provide excellent customer service. They have even helped me with moving related tasks. I’d give them a 6th star for extra credit if I could.

Tori H.

Hayward, CA

5 stars

I have been using Maid to Order for several months now. The staff has been just wonderful. Friendly and very efficient. They just do a great job and are very flexible in scheduling my cleaning. Amber is so good. So very happy with the service and staff.

Doris H.

Union City, CA

5 stars

I just started using the house cleaning services of Maid To Order for my condo and I’m thrilled with the results. Their prices are reasonable and they did a superb job! All the rooms they worked on were spic and span and they cleaned areas I never even expected – the covers to my cat litter boxes were wiped down and I swear the pot I had on my stove (I forgot to put it away) looked cleaner and shinier than when I left it.

Theresa gave clear estimates and explained everything to my satisfaction. She was also very flexible when I had to change my cleaning date. Because they’re a small family owned company, they seem to care more about the quality of their services and I feel more comfortable trusting them with my home. I look forward to a long working relationship with Maid To Order and I would absolutely recommend them!

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 9 reviews

I was searching for a cleaning outfit to do a thorough clean up on a townhouse that my fiancé an I wanted to rent out. Being that I had already worked very hard on clearing out the place of furniture and personal possessions, I was not in the mood to actually clean up the place as well. My fiancé and I were in a pinch because we needed to rent out the place ASAP. I stumbled upon this place while searching through Yelp. Anyways, the owner sent 3 people out to clean out the place. I believe that we paid about $100.00 for about 1.5 hrs. of cleaning for a two bedroom 1.5 bath unit, which is 1,400 sq. ft. The owner of the place came by and told me that it would be more expensive “if” we wanted a more thorough job. We opted to stay within our $100.00 cleaning budget. I found that the three women who came to clean out the place were pretty hard workers. However, there were several high profile places like the kitchen counter top and obvious stains that were not touched. All in all, they did a pretty good cleaning job. I would go with this cleaning company again.

I’ve been using Maid To Order for the past six months or so. I have to say I have been Happy with every cleaning I’ve gotten. I have 3 boys and some of you can relate, but you don’t know how great it is to come home to a clean house going into my weekend. I know it won’t last long but when I come home and see that the natural disaster has been removed. I can relax for a minute and I do mean a minute. I have recommended MTO to all my friends. For a single Father or parent for that matter they are a blessing.

Not only did Theresa accommodate my very hectic schedule, she brought in her fantastic crew after settling on a fantastic price and did a wonderful job in my home. The were all smiles and left in the same good mood that they arrived in. The smallest details in my home were attended to and after leaving a tip for doing such a great job, the next time they came they went out of their way to polish the silver that I left on my counter as a small thank you. I’ve had a cleaning service before and needless to say, it did NOT work out. I’m so grateful to have found a great service that I can trust in my home, and if I could give them 10 stars I definitely world!

For the past year, Maid To Order has been cleaning my home, and each time they have done an excellent job. Theresa is very accommodating and responsive. She will go out of her way to fulfill your requests. Theresa cleans my house on a monthly basis. Just yesterday, I requested an “unscheduled/ extra” cleaning before the weekend.

She came by the very same day and cleaned my entire house. I would highly recommend Maid to Order. They provide excellent and professional service.

I have had maids to order cleaning my house for about 6 years now. They are awesome. They are always here on schedule and are very friendly. We have hard wood floors and I am a stickler about them being very clean. They will come in with a buffer at no extra cost twice a year just to make me happy. I went through about four house cleaning services before Maids To Order because there was always something that seemed to be missed. I am a neat freak and Maids To Order put those worries at ease. I will recommend them to anyone who asks and sometimes to people that don’t ask..lol. Thanks for all of your hard work Maids To Order!!!

We really love Maid To Order & Theresa. Our home smells good the minute we come home, they go out of their way to do things above and beyond. One time, I had a boat load of dirty dishes and felt really bad and even left her a note not to worry and I would do them later – and the sink was spotless when I got home! I can leave them notes and they always follow the note or she will call to clarify if needed.They made my tubs and oven look brand new after the first cleaning! Floors come out excellent. Five stars!!

They did a good job, they're very courteous, and the owner is very willing to work with us if we need to move the dates.

They do a great job. I can't ask for more.

I have had Maid to Order cleaning my house for about 7 years now. They are honest, reliable and over all fantastic. I tried working with about four house cleaning services before Maid To Order came into our lives but there was always something that seemed to be missed or they just became flaky about showing up. I have never had to worry for a moment in regards to Maid to Order. I highly recommend them to my friends and family221 reviews (so much for yelp excuse of only deleting reviews by people who only post one of two reviews and have no “Yelp credibility”!! )

We love Maid to Order and Theresa the owner. We have been customers of theirs for 6 years now and we are very very pleased with the services that they provide for our home and our pets while we are away.

Being a family owned and operated business they stay booked, too bad we can’t clone them for our friends and family who live outside of their service area.